ID: 13397

Maintenance Worker, Community Housing

Queens University - Kingston, ON

Website: https://www.queensu.ca/


  • Secondary school diploma combined with 3 years demonstrated relevant experience
  • Valid Province of Ontario Class G driver’s licence required
  • Proficiency in building maintenance, preferably in a residential/tenant environment
  • Working knowledge of hand and power tools
  • Consideration may be given to an equivalent combination of education and experience
  • Satisfactory Criminal Records Check and Vulnerable Sector Screening required
  • WHMIS training considered an asset


  • Interpersonal and communications skills to interact with a large number of multi-cultural tenants and communicate well in English
  • Ability to work independently without direct supervision
  • Ability to work outside of normal working hours. Willingness to work additional hours during the periods when there are many tenants moving especially at the end of April and August when leases terminate
  • Ability to deal effectively with tenant requests and tenant breaches of the lease


  • Evaluate maintenance problems and make recommendations to assist management team in corrective action
  • Assist tenants to understand where to direct inquiries
  • Determine appropriate action to take to mitigate issues while performing emergency maintenance
  • Determine if a situation can be handled on own or if a contractor must be called
  • Independently determine the appropriate contractor and make arrangements in emergency situations
  • Determine when to refer serious Lease Agreement violations to Supervisor

Position Requirements

The office of Queen’s Community Housing, through the administration of university owned leased properties and the development of relations within the community, is a critical part of the effort to provide a positive housing experience for students of the university. The Maintenance Worker, through regular contact with tenants and potential tenants, plays a significant role in furthering the departmental goal of creating a welcoming environment.

Reporting to the Assistant Manager, Facilities (Community Housing), the Maintenance Worker is responsible for repairs and routine maintenance of Community Housing units and for performing preventive maintenance. The majority of the work involves general maintenance for buildings that vary widely in size and layout. The Maintenance Worker must have a broad range of skills and be able to monitor and remedy problems, especially those that may involve the safety and operability of the units. The incumbent will also respond to requests for emergency maintenance outside of normal working hours and participate in the on-call process.

Note: The schedule for this position will require the incumbent to work flexible hours, including occasional evenings and weekends and to be available for Peak Turnover periods (April 30, May 1, August 31, September 1)


  • Based on work orders and direction from the Assistant Manager, ensure that the buildings and houses are maintained to a high standard
  • Report completion of work, supplies required or ongoing issues that affect the units or work order. Advise the supervisor of major issues; make recommendations for appropriate action
  • Perform maintenance duties as required. This work may include routine minor maintenance on plumbing systems and components; troubleshooting heating and plumbing issues; repair and replace glazing and sealants; maintain and repair interior finishes; repair and replacement of interior and exterior doors and all associated hardware; installation, repair and maintenance of millwork; the changing of lamps in lighting fixtures
  • Respond to and perform emergency maintenance outside of normal working hours. Select and contract additional resources if/when needed
  • Respects diversity and promotes inclusion in the workplace
  • Other duties as assigned

Type of Job: Full Time,

Hourly Wage/Salary: To be discussed

Hours: 35 hours per week

Closes: Oct 25, 2020

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