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ID: 13710

Receptionist

Addictions & Mental Health Services - Hastings Prince Edward - Belleville, ON

Website: https://amhs-hpe.ca/get-involved/careers/

Education/Training/Certifications

  • College diploma in a related discipline
  • 1 year relevant experience in a health office setting
  • Current Non-Violent Crisis Intervention (NVCI) Training, an asset
  • Applied Suicide Intervention Skills Training (ASIST), an asset
  • EMR/EMHWare experience, preferred
  • Basic knowledge of addiction and mental health services
  • Understanding of and ability to use medical terminology, an asset
  • Knowledge and understanding of the Personal Health Information Protection Act (PHIPA)
  • Ability to work independently as well a collaborate in a team
  • Demonstrated judgement and ability to perform calmly and effectively
  • Ability to retain information efficiently and perform in a professional and pleasant manner
  • Excellent customer service skills with demonstrated ability to deal appropriately with difficult and sensitive situations and confidential information
  • Excellent organization and prioritization skills, along with the ability to deal with numerous competing demands in a fast-paced environment while observing deadlines
  • Ability to effectively communicate, verbally and in writing, with individuals internal and external to the agency including clientele, significant others, allied professionals, colleagues, and the general public
  • Well-developed computer skills in the use of databases, word processing, spreadsheets, and communication applications; MS Office preferred
  • Required to provide a satisfactory Criminal Reference Check (CRC) and Vulnerable Sector prior to hire

Position Requirements

  • The Receptionist is to maintain a positive, uplifting, warm and welcoming reception environment for clients, staff and visitors
  • The incumbent will provide clerical assistance to intake staff with referral management, including sending, following, forwarding and ensuring receipt of referrals, client tracking through referral process, and communicating referral status to individuals
  • The Receptionist will maintain waitlists and organize waitlist meetings with relevant AMHS-HPE staff
  • The incumbent will handle incoming and outgoing telephone and mail correspondence for the program
  • All services are provided in accordance with the mission, vision and values, and established policies and procedures of the Agency

Type of Job: Part-Time, Temporary,

Hourly Wage/Salary: $21.24 - $24.45 per hour

Hours: 17.5 hours per week

Closes: Nov 30, 2020

Apply Now!

To apply follow these instructions

Please submit a resume and cover letter quoting competition number 2020-33 to amhs.careers@amhs-hpe.ca prior to the closing date of November 30, 2020 at 4:30PM.

 


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