This position acts as the first point of contact for event requests by managing the booking email account. This position coordinates a variety of internal and external performances and special events including scheduling, providing estimates, contracting, hospitality arrangements, identifying initial production needs, and invoicing. This position also provides administrative support to the Director.

KEY RESPONSIBILITIES:
• Acts as the first point of contact for event booking requests through the booking email account, triaging request needs, checking date and space availability, and assigning to the appropriate coordinator
• Coordinates performances and special events including scheduling, providing estimates, coordinating staffing needs, identifying initial production needs, booking hospitality services, contracting, and invoicing
• Maintains the master booking list, prepares rental estimates, contracts, and invoices
• Policy and practice review and implementation
• Provides administrative support to the Director

SPECIAL SKILLS:
• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience
• Provide consultation and advice on non-straightforward and/or complex issues
• Interaction with others typically requires interpersonal skills and the ability to understand and influence
• Adapt messages to meet the needs of the intended audience
• Build relationships, trust and credibility
• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion
• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives
• Participate in project team meetings and develop individual project plans
• Lead procedural or technological change within a unit
• Identify new problems and seek information and input to fully understand the cause of problems
• Identify opportunities to improve the effectiveness and efficiency of work processes
• Draw logical conclusions and provides opinions and recommendations
• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups

DECISION MAKING:
• Interactions require the ability to identify needs or requests and to provide recommendations for action or instructions, or to overcome resistance to gain cooperation. Interactions may involve advising students
• Identifies and analyzes new and recurring problems and situations and/or information of moderate complexity. Searches for and interprets relevant information and selects or adapts the best solution from a range of alternatives and guidelines
• Provides functional guidance to others on an ongoing basis e.g., acts as a resource or “how-to, go-to person” within the department or function

And/or

Oversees the work of casual staff and/or volunteers to ensure adherence to quality standards and procedures on a short-term basis (less than 12 months). This may include requesting pre-selected casual staff for short-term needs.

• Planning and coordination of unit/department-wide tasks, activities and/or projects such as special events, conferences, complex travel arrangements, budgets, reports, programs, training programs, student placements/exchanges, and calendars of senior staff.
• Results of decisions and actions have moderate impact extending beyond immediate work area, unit/department or function and/or moderate impact on service to staff, students and/or public.