Reporting to the Department Head, the Department Manager is accountable for the effective management and administration of all departmental operations. The Department Manager leads the administrative and technical services of the department, supporting all teaching and research activities, in both graduate and undergraduate programs. Primary activities include financial oversight, including budget, forecasting and monitoring, human resources management and administration, procurement, facilities and project management and health and safety. The manager serves as a liaison with other administrative units of the university to ensure a continuous flow of information and that departmental operational requirements are met.

Job Description
KEY RESPONSIBILITIES:
Financial Management:
• Compile and analyze statistical and financial data; develop and present reports for Department Head on key aspects of financial management, highlighting areas of concern with recommendations for corrective action.
• Prepare annual budget; prepare reports for projections and scenarios; manage the department’s operating, cost recovery, specialized testing, trust, endowment, and research overhead accounts; direct and review the work of general and budgetary accounting functions; authorizes purchases and leases for the full scope of departmental supplies and equipment.

Human Resources Management and Administration:
• Plan, prioritize and manage the work of employees, providing strategic and tactical advice, guidance and coaching. Identify the need for staff resources, participate on staffing committees, and make effective recommendations regarding employee selection.
• Manage performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
• Assess staff training and development needs and ensure that employees receive training required to improve and sustain successful performance.
• Investigate, address and resolve employee/labour relations issues, including making decisions regarding disciplinary and discharge matters.
• Ensure the efficient and professional operation of the department of Chemistry General Office, including an efficient work flow, appropriate division of responsibilities and the establishment of service standards for the operations of the Office.
• Ensure proper staffing and support of laboratory periods and proper placement of resources for program delivery.
• Ensure proper delivery of services to the research and teaching community stakeholders; conduct periodic studies and reviews of the organization and administration of the Office and technical areas that may highlight the need to adapt and/or change processes and services to respond to changing needs and to increase efficiency, effectiveness, and service levels.
• Create a positive work environment that supports and promotes a culture of diversity and inclusion that respects and incorporates different perspectives in decision-making.
• Complete other duties as required in support of the Department of Chemistry.

Project Management:
• Manage a wide range of projects, including IT, renovations, new construction, and system implementation, serving in a leadership capacity, a support role, as a liaison or coordinator with others, or as a representative of the department of Chemistry.
• Ensure that as leader of any projects, the expected outcomes will be defined, milestones set, interim reports issued, roadblocks cleared and/or escalated, and completion target dates met.
• Ensure that all critical items in the attendant projects are summarized and reviewed with the Department Head to obtain direction and assistance.

Facilities Management:
• Serve as the primary liaison with external service providers and manufacturers as well as the university’s own service staff from Physical Plant Services (PPS), and Information Technology Services (ITS).
• Ensure that all building systems are functional and report failures to PPS in a timely manner.
• Coordinate all activities with PPS and outside contractors with research and program needs and set priorities.
• Ensure that the building is maintained properly and that user controlled spaces meet Queen’s standards and all legislative requirements.
• Maintains security and access protocols; manages space allocations, renovations and building(s) maintenance.
• Coordinate user requests and/or complaints and determine appropriate avenue for action such as using PPS resources (construction or operations) or in house contracting; monitor progress and/or resolution.
• Maintain up to date records of all building and system changes.
• Recommend and implement changes to policy and procedures as necessary to accommodate new technology, new faculty, or to comply with regulatory bodies external to the university.

Safety:
• Maintain a good working relationship with Environmental Health & Safety (EH&S} and serve as department liaison with EH&S for all safety related activities.
• Ensure that all life safety equipment is functioning properly and arrange for their timely inspection.
• Administer the Safety Orientation Checklist program and ensure that all personnel have the appropriate and required training for the tasks they perform.
• Assist all supervisors to meet their supervisory responsibilities as required by OHSA legislation.
• Maintain the department’s Right To Know signage system and ensure that timely updates are performed. Update and notify, via EH&S, all emergency responders of changes that may affect a response. Arrange and conduct familiarity tours as required for Emergency personnel.