ID: 21731

Administrative Assistant

Queen's University - Kingston, ON

Website: https://www.queensu.ca/

Education/Training/Certifications

REQUIRED QUALIFICATIONS:
• University degree or three-year post-secondary education in office administration.
• Previous (3 to 5 years minimum) of relevant experience providing administrative support at a senior level in a demanding office environment.
• Comprehensive knowledge of the Faculty of Health Sciences, university policies, procedures, financial/computing systems and the organizational structure.
• Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:
• Respect diversity and promote equity, inclusion and accessibility in the workplace.
• Ability to work in a confidential, high-pressure environment and to independently make decisions and set priorities to juggle many conflicting tasks.
• Ability to respond diplomatically and sensitively using good judgment in difficult situations, and to interact professionally with all levels, internal and external to the University.
• Superior interpersonal and communications skills (both verbal and written) to deal with a wide variety of individuals in a professional manner and to provide clear and accurate information.
• Ability to respect diversity and promote inclusion in the workplace.
• Ability to work independently and in a team environment.
• Organizational skills to cope effectively with a heavy volume of work and take initiative and responsibility to provide support for ongoing projects from beginning to completion.
• Analytical, interpretive and problem-solving skills to help resolve administrative problems and maximize efficiency.
• Advanced administrative skills. Proficient in the use of word processing, spreadsheet and database software. Ability to adapt to the implementation of new technologies.
• Resourcefulness and creativity, with a strong attention to detail.

DECISION MAKING:
• Prioritize work and time and decide most important tasks among several to meet deadlines. Assess workload to discuss any necessary support required from senior staff.
• Resolve scheduling conflicts in the calendars of the Interim Director and Senior Advisor by determining priorities to juggle conflicting appointments.
• Handle and/or refer incoming correspondence and queries to the appropriate individual for follow-up, particularly those, which are, time or content sensitive.
• Judge which inquiries to refer to the Interim Director and Senior Advisor, which to refer to other staff, and which to handle to completion.
• Make daily operation decisions and resolve administrative problems within guidelines. Answer queries and produce and distribute information material. Refer more complex problems to more senior staff.
• Decide when new information requires further action, such as distribution or verification.
• Make recommendations regarding office administration procedures; suggest and help implement changes.

Position Requirements

Reporting to the Director of Operations and taking direction from the Senior Advisor – Weeneebayko Partnership and the Interim Director, Kaleidoscope Institute, the Administrative Assistant is responsible for providing administrative and secretarial support activities for the Kaleidoscope Institute and the Queen’s Weeneebayko Health Education Program. Duties include managing and maintaining calendars for the Interim Director and Senior Advisor; event, conference and meeting coordination; scheduling, compiling, processing and disseminating information. The incumbent will also provide support on various special projects and will communicate and liaise with other members of the University community and outside agencies. The incumbent must function with an exceptional level of accuracy, good judgment and efficiency. The Administrative Assistant is expected to act with initiative, make decisions independently, work collectively and consult with the Faculty of Health Sciences administrators and staff as required.

The schedule for this position requires the incumbent to work flexible hours, including early mornings and evenings on occasion to support area needs.

Job Description
KEY RESPONSIBILITIES:
• Provide administrative support to the Interim Director and Senior Advisor by maintaining calendars; prioritizing, scheduling, coordinating, arranging and rearranging, appointments and meetings; distributing confidential correspondence, documents and reports; word processing and dictation, managing files and gathering and compiling data as required. Processing, screening, and directing incoming and outgoing mail and email.
• Respond to queries on a wide variety of issues; re-direct queries as necessary.
• Maintain an effective system to bring forward necessary documents and correspondence for reply, agenda items for meetings, reports for comment or dissemination and ensures the Interim Director and Senior Advisor are properly prepared and briefed for meetings, ensuring that any necessary follow-up is completed. Maintain topical, as well as chronological files for each Office.
• Arrange meetings, conferences and events. This includes advertising events, room reservations, teleconferences, organizing catering, dinners and receptions, paying travel claims, and expenses of invited guests.
• Aid in administering special projects in support of each Office; help plan and implement the yearly calendar of events; create and maintain databases for events.
• Arrange and coordinate all travel and accommodation to national/international destinations in connection with administrative and research activities for members of the Kaleidoscope Institute and Queen’s Weeneebayko Health Education Program and/or delegates.
• Perform financial duties in support of any function or special project sponsored by each Office. This includes preparing travel expenses, claims, paying invoices, ordering supplies, keeping records and paying invoices for all books, memberships and journals ordered for the Interim Director and Senior Advisor or any bills that directly involve their Offices.
• Act as contact and resource person for collaborators from Queen’s and other institutes/countries. Keep the Interim Director and the Senior Advisor advised and aware of important matters requiring their attention. Liaise with others in each Office, within the university and with outside agencies. Serve as contact for questions, comments or concerns regarding each Office or their projects. Research or synthesize answers to solve problems where possible and answer questions as they arise; redirect highly unusual problems to more senior staff.
• Undertake other duties and/or special projects as assigned in support of each Office.

Type of Job: Contract, Full Time,

Hourly Wage/Salary: To be determined

Hours: 35 hours per week

Closes: Aug 22, 2023

Apply Now!

To apply follow these instructions

https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0723-0133&BRID=EX337374&SBDID=22403&LANG=1


Disclaimer

The information contained in this job advertisement has been provided by an external employer. META Employment Services is not responsible for the accuracy, authenticity or reliability of the content.

French Translation

If you require a Meta job posting translated into French, please advise the Resource and Information staff.

Upcoming Workshop and Event

META Services