The Customer Experience Representative is a customer advocate within the Amer Sports Canada Customer Service team that works to build a strong ongoing relationship with our regional specialty dealers in conjunction with the field sales team.

• Daily, the CER will work to strengthen our sales relationship with our accounts across the regional specialty portfolio, working with them on order placement and review processes, inventory and substitution strategies, and streamlining the order to receipt procedures by working with the account and internal teams. This role is accountable for meeting targeted metrics and providing account relationship excellence to their assigned customer base
• This position will be of interest to candidates that possess outstanding communication skills, a high level of organizational and problem solving skills, attentiveness to customers, a technical aptitude and the ability to work well independently and in a team environment