Responsibilities and Duties
The statements below reflect the general details considered necessary to describe the principal
functions of the job as identified and shall not be considered as a detailed description of all work
requirements that may be inherent in the job. Other duties may be assigned as required.
Under the guidance of the Community Hospice Supervisor perform the following:

Visiting Hospice
• Performs intake and process referrals from clients and caregivers calling from the
community.
• Make home visits to assess appropriate clients and caregivers who are referred to Hospice
Quinte programs.
• Determine best suitability and assign volunteers to clients/families for In-Home Hospice
Visiting Support.
• Act as client advocate where needed as desired by the client and family.
• Participate in client conferences with other agencies and team members.
• Meet with clients and caregivers on a regular basis ensuring their needs are meeting
identified goals adequately and in a way which is acceptable to them.
• Liaise with volunteers regularly to support their work with clients and caregivers.
• Coordinate and facilitate visiting hospice volunteer training; such as, scheduling courses,
arranging speakers, advertising, screening/interviewing volunteers, evaluating patient
volunteer training programs, etc.
• Coordinate all ongoing training and education of visiting hospice volunteers.
• Conduct monthly quality assurance phone call checks with clients, caregivers, and
volunteers.

Bereavement and Caregiver Support
• Deliver and assist in developing, implementing, bereavement/ caregiver/ and volunteer
support programming offered by Hospice Quinte.
• Ensure client confidentiality at all times.
• Promote Hospice Quinte mission, values, and services in the community.
• Partner and consult with other agencies to coordinate services and to identify need for
service development.
Hospice Advocacy and Public Education
• Develop, implement, and deliver community workshops, seminars, and education days on
topics such as Hospice Quinte, hospice and palliative care, advance care planning,
bereavement, grief, caregiver, and end of life issues.
Volunteer Management
• Recruit, train, schedule, develop, and evaluate volunteers for duties in bereavement and
caregiver support, in-home hospice visiting, administration, fundraising, and hospice care
center and as may be required for other Hospice Quinte initiatives.
• Maintain volunteer files and database.
• Maintain and grow volunteer base through outreach to individuals, community-based
organizations/ groups, colleges/universities, and corporations as needed.
• Develop and maintain process to review applications, check references, interview potential
volunteers, assess interests/skills of volunteers, and match to appropriate activities.
Data Collection and Management
• Maintain volunteer, client, and group member records and notes.
• Conduct phone calls, surveys, and interviews regarding client and volunteer satisfaction.
Organizational Responsibilities
• Participate and contribute to encourage and support activities which promote effective team
functioning throughout Hospice Quinte.
• Participate in assigned Hospice Quinte activities, events, and committees.
• Demonstrate appropriate boundaries with staff, volunteers, clients, and members of the
community.
• Attend meetings, conferences, and training as required.
Working Conditions
• 35-hour work week with the flexibility to work some weekends and evenings, for which time
off in lieu will be given with the approval of the Executive Director.

We’re Hiring a Community Hospice Coordinator – Hospice Quinte

How to Apply

Please apply by emailing a cover letter and resume to:

Laura Mounsteven
Community Employment Services –  LMounsteven@loyalistcollege.com