ID: 20690
Court and Client Representative (Irregular On-Call)
Ontario Public Service - Various locations
Website: http://www.gojobs.gov.on.ca
Education/Training/Certifications
Mandatory
• Typing skills to 30 words per minute (wpm)
• Advanced minus written French skills for the designated positions
• Advanced oral communication French skills for the designated positions
You will be required to:
• Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Become a Commissioner of Oaths
You may be required to:
• Work variable and staggered hours.
• Work on weekends and statutory holidays
• Report to work at other court locations (potentially in small aircraft or driving a motor vehicle as required) when scheduled or on an as-needed basis
• Have a valid Driver’s License within the Province of Ontario, where required
Communication and Client Service Skills:
You have:
• Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
• Ability to write detailed, accurate and clear written reports and documentation
Technical Proficiency:
• Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices)
• Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
• Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
• Proficiency with computer software and case management systems (data base programs) to access and retrieve information
Planning and Organizational Skills:
• Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet deadlines and adapt to changing priorities
• The ability to work independently – within a court setting or from home – and in a team environment, proposing solutions for the optimal use of time and resources to ensure operational requirements are met
Problem-Solving and Judgement Skills:
• You can identify, address, and resolve problems
• You are able to interpret and assess situations, make sound judgements, and diffuse difficult situations
Specialized Knowledge:
• The ability to interpret/apply and explain legislation, regulations, policies, and practices
Administrative and Mathematical Skills:
• Math skills to receive payments, calculate fees, collect and balance monies/accounts
• The ability to operate a cash register/financial management system, including handling card transactions and cash
• The ability to manage active and archived files
Position Requirements
In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom to support in-person and virtual hearings.
You will:
• Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
• Carry file cases from intake, bail hearing, all court appearances, to final disposition
• Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties’ counsel
• Preparing, signing and issuing court orders and default judgements
• Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness’ needs
• Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
• Complete and reconcile financial transactions
• Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.
How to apply:
- You must submit your application using only one of the methods identified below.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Be sure to quote the Job ID number for this position.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
Type of Job: On call / casual,
Hourly Wage/Salary: $27.43 - $32.29 Per Hour* *Indicates the salary listed as per the OPSEU Collective Agreement.
Hours: On-call hours
Closes: Jun 07, 2023
Apply Now!
To apply follow these instructions
To apply:Â http://www.gojobs.gov.on.ca
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