Job Requirements:

• Ability to think outside of the box and work with minimal supervision
• Keen attention to detail
• Ability to multi-task
• Problem solving skills/Critical thinking/Decision Making
• Exceptional spelling and grammar
• Excellent verbal and written communication skills
• Active listening

Job Duties:

• Answer incoming calls in a friendly, professional manner
• Accurately record information from the caller
• Process client emails
• Dispatch messages per client procedure
• Other related duties as required and assigned