ID: 17780
Eligibility Assessment Officer
Ministry of Government and Consumer Services - Kingston, ON
Education/Training/Certifications
*1 Temporary – up to 12 months with the possibility of extension*
How do I qualify?
Problem Solving, Analytical and Decision Making Skills
• You have thorough knowledge of a range of investigative and research techniques
• You have analytical and problem solving skills to gather necessary information to establish case files, conduct assessments, authenticate supporting documents or reports to substantiate all decisions made
Legislative Knowledge
• You have experience interpreting and complying with legislation, regulations, policies, directives and procedures
• You have knowledge of the Freedom of Information and Protection of Privacy Act to facilitate the exchange of information with other federal/provincial ministries pursuant to legislation
Organizational Skills
• You have the ability to compile and maintain accurate and complete case files and management information tools according to established investigative techniques/protocols
• You have organizational skills to prioritize work and complete cases in a timely manner
Oral and Written Communication Skills
• You have demonstrated oral and written communications skills to provide information, explanations and direction to public and provide clear instructions
• You have the ability to provide interpretation of complex policies and specific document requirement
Position Requirements
What can I expect to do in this role?
You will:
• ensure only eligible residents obtain access to publicly-funded insured health services in Ontario
• resolve complex registration and eligibility issues referred by other government offices and program areas
• research and retrieve information from internal and external sources
• compile and maintain accurate and complete case files and information tools
• analyze and interpret complex information to develop client profiles
• explain registration and eligibility legislation, policies and procedures to clients
• liaise with other government agencies, law enforcement, informants, lawyers, etc.                   • provide fair and courteous customer service to all clients
OPS Commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the  OPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, February 23, 2022 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted
Type of Job: Temporary,
Hourly Wage/Salary: 1,152.79 - $1,415.47 per week
Hours: Full-time hours
Closes: Feb 23, 2022
Apply Now!
To apply follow these instructions
How to apply:
- You must apply online by visiting ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job descriptionto make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Usto provide your contact information. Recruitment Services staff will contact you within 48 hours.
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