ID: 17219
Front Desk/Customer Service Agents (2)
Fairfield Inn & Suites - Belleville, ON
Education/Training/Certifications
Fairfield Inn & Suites is looking for a Full-time Front Desk/Customer Service Agent as well as a Part-time Agent for the weekend shift
- Excellent customer service skills
- Previous experience is an asset
- Computer skills
Position Requirements
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process all check-outs including resolving any late and disputed charges
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
- Supply guests with directions and information regarding property and local areas of interest
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
- Complete designated cashier and closing reports in the computer system
Type of Job: Full Time, Part-Time,
Hourly Wage/Salary: To be discussed
Hours: Full time (1) Part time (1)
Closes: Dec 10, 2021
Apply Now!
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