Reporting to the Department Manager and Undergraduate Chair  and receiving work direction from the Revved Up Executive Director in the School of Kinesiology and Health Studies (SKHS), the Program Coordinator is responsible for the administration, coordination  and supervision of the Certificate in Disability and Physical Activity (Certificate Coordination) and the Revved Up community-based adapted exercise program for persons with disabilities within SKHS, ensuring that programs meet Certificate requirements, Department goals and objectives. In coordinating the Certificate, the Program Coordinator is the primary contact and resource for the Certificate liaising between Revved Up and SKHS, lead all aspects of certificate planning, daily operations, administration and evaluation including: training and implementation, recruitment processes, enrolment management, academic support and advising for student progression through the program, and also oversee Certificate admissions. In coordinating Revved Up, the Program Coordinator will oversee all Revved Up program logistics (e.g., new member intake, program scheduling, equipment management, program safety, volunteer training coordination), conduct clinical assessments of program participants, develop personalized exercise programs and lead program promotion efforts.

The schedule for this position may require the incumbent to work occasional non-traditional hours of work including some evenings and weekends.

KEY RESPONSIBILITIES:

Disability and Physical Activity Certificate Program Coordination:

• Liaise between Revved Up and SKHS staff regarding the administration of the Certificate in Disability and Physical Activity
• Ensure alignment between Revved Up practices and the certificate requirements and vice versa
• Act as the primary contact and resource for the unit on all matters related to the Certificate Program. This includes researching or synthesize answers to questions and solve administrative problems within guidelines. Refers complex problems and issues to senior staff when necessary
• Coordinate meetings with the Revved Up Executive Director and SKHS Undergraduate staff as needed
• Lead all aspects of certificate administration and coordinate logistics, including:
  • Schedule and attendance tracking for placement students
  • Facilitate and implement an in-gym training day, which includes liaising with students in preparation for training
  • Administer the Certificate courses in partnership with the Revved Up Director of Education and Research, including activities such as coordination of: weekly seminars, teaching assistants, onQ materials, and intern accommodations
  • Provide Intern in-gym observations and feedback

• Develops and implements measure, metrics and other evaluation tools to pursue continuous improvement based on participant feedback and program performance.
• Facilitate small group learning activities
• Oversee student recruitment for the Certificate program by developing recruitment strategies, planning and carrying out Certificate Program activities. This includes actively promoting the Certificate program through on campus presentations and the use of traditional and social media channels
• Oversees the application and admissions process, including tracking and reviewing applications according to established guidelines, advising students on matters related to registration, enrolment, grade administration procedures and general certificate requirements

Revved Up Program Coordination:

• Oversee all operational functions and processes for the Revved Up program logistics including: new member intake, membership fee collection, member communication (daily e-mail, phone calls, quarterly newsletters), reassessment scheduling, and participating in short- and long-term planning and implementation while verifying the accuracy of outcomes, and ensuring that the results meet the Program standards and needs
• Conduct clinical assessments of program participants in order to develop appropriate and personalized exercise programs
• Consult informally with members to ensure program satisfaction, and prepare data collection tools as required to gather information on the Revved Up program. Prepare statistical reports, analyze, and interpret the data to identify trends, opportunities or potential issues associated with the program and escalate to senior management
• Liaise with the Revved Up Executive Directors regarding the administration of the program
• Report any adverse events to the Revved Up Medical Director and Executive Directors using established reporting forms
• Coordinate meetings with the Revved Up Executive Directors and Revved Up staff as needed
• Build and maintain strong relationships with community groups (e.g., Ongwanada, Community Living Kingston) to coordinate joint exercise sessions for members
• Plan events and coordinate social functions to encourage a sense of belonging among Revved Up members and volunteers
• Support the implementation of fundraising activities
• Oversee equipment management and ordering
• Oversee member/participant recruitment, volunteers, and exercise assistants for the Revved Up program. This includes recruiting by liaising with community groups who are willing to distribute promotional materials and by attending promotional events (e.g., community recreation fairs)
• Promote special events for members (e.g., member potluck dinners) through traditional (e.g., posters) and social media channels
• Clinical supervision of exercise program: provide work direction, scheduling and technical/functional guidance to graduate student TAs, undergraduate practicum students and volunteers
• Provide feedback on work graduate student TAs, undergraduate practicum students and volunteers. Provides input on work performance to management
• Provides orientation, job shadowing opportunities, mentoring and on-the-job training to students, and volunteers in the unit. Provides coaching and feedback on work quality issues, providing related day-to-day supervision.  Escalates unresolved performance and/or disciplinary matters to management