Essential Functions:

The regularly assigned duties of this position include, but are not limited to:

• Follow all Company policies and adhere to relevant legislation, i.e. Occupation Health & Safety Act (OHSA), Employment Standards Act (ESA), etc.
• Report overall plant quality performance to plant management.
• Promote and lead the ISO philosophy.
• Maintaining the quality system and reporting on the performance of the system in management/business review meetings. The purpose of reviewing the system’s performance is to ensure its continuing suitability and effectiveness in satisfying the current ISO requirements.
• Taking meeting minutes at the management/business review meetings
• Supervising department ISO team leaders as their responsibility to the quality management meetings
• Facilitating customer focus and process improvement using the six sigma DMAIC methodology
• Maintain records of plant quality performance.
• Maintain lab equipment.
• Provide samples for sales and marketing.
• Provide data and analysis for experiments in the lab.
• Test and report comparative data from competitors.
• Direct rework/repack projects.
• Review and provide data for the tracking incidents and crediting system  (TIC’S)
• Perform all other duties as required.

Additional Requirements:

• Understand and insure conformance to corporate and facility policies, procedures, regulatory and other requirements in the manufacture of products.
• Responsible for the development and implementation of procedures to maintain and improve product quality.
• Interfaces with both the customer service and sales teams, including evaluating problems and issues, and documenting and implementing corrective actions
• Supports the development of product specifications within the capabilities of production equipment and customer requirements as required.
• Devises, documents and implements test methods that provide effective and consistent product quality.
• Oversee the functions of QA to ensure that production quality is consistent.
• Recommends process changes to enhance the production process.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with co-workers or groups of co-workers, supervisors or others within the company.
• Ability to define problems collects data, establish facts and draw valid conclusions.
• Ability to work with general mathematical concepts and evaluating and interpreting quality related data and information.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with abstract and concrete concepts.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to assemble, analyze and present data.
• Managing and directing departmental employees.
• Assist development and functioning of cross functional teams to solve specific problems.
• Assist other departments with methods of data gathering.
• Ability to draw conclusions from test data to make recommendations for development of new products.
• Knowledge and experience in ISO 9001:2015
• Knowledge and experience in lean manufacturing concepts and principles
• Computer skills including Microsoft Office and other Quality related Software.