• Engaging personality to work effectively with the public
• Excellent communication and customer service skills
• Strong research abilities to identify local resources and community supports
• Excellent time management skills and ability to multitask in a busy environment
• Knowledge of the local labour market and labour legislation
• Strong computer knowledge (Microsoft Office, EOIS-CaMs, email, databases)

Youth Habilitation Quinte Inc.’s Employment Ontario Employment Services Program, known as Career Edge, requires a Resource Counsellor to provide services in its Napanee location. This is a full-time contract position commencing as soon as possible until October 2023.

Who We Are
Career Edge specializes in employment and career development and has been offering free employment services to the general public since 1987. We also connect people to education, training, community services and a variety of other programs. Whether someone is looking for their first job or their last, or they’re an employer looking for employees, Career Edge is proud to offer a wealth of services and is excited to work with any job seeker or employer!

Who You Are
As a Resource Counsellor you are part of our Employment Services team and are the first point of contact for our clients. Your passion for providing exceptional customer service contributes to creating a safe and welcoming environment for clients.

You enjoy working with people, have excellent interpersonal skills, are organized, and can work effectively with a variety of software programs. This role will have you greeting clients, answering incoming telephone calls, providing clients with general information and resources and coaching clients on key employment and life skills in our Resource Centre. Responsibilities include assessing clients for available services, booking appointments and referring clients to appropriate community resources. You will also assist clients through their job search efforts including resume development, employment applications and clerical support such as printing and faxing.