Overview
The Warming Centre Overnight Staff will be working with our guests and volunteers. They will be
directly interacting with homeless individuals and will be fostering an environment that is safe, inclusive and welcoming to those who come through the doors. The successful candidates will use their knowledge and experience to create trust and foster a genuine connection with precariously housed individuals and those living rough. Once we have established trust and connections we can support and inspire these at-risk individuals to connect, or reconnect, with community resources. The Warming Centre is a program of Morningstar Mission and will operate during the winter months of the 2021-22 season and will be in Napanee.

Description
The Warming Centre Overnight Staff will be responsible for:
● Creating a welcoming, supportive, respectful and safe atmosphere.
● Providing assistance and interim support to clients in attendance.
● Promoting safety and security at all times, taking action as required.
● Attending program meetings and training sessions as requested.
● Completing other duties as assigned by Warming Center Manager.
● Triaging individuals and families who seek emergency assistance for their housing crisis through
administration of screening and coordinated intake protocol.
● Identify and encourage individuals to connect with agency resources related to housing, mental
health and addictions and food programs.
● Providing essential program services to meet the immediate need of clients for safe overnight
accommodation; nutrition and hygiene, and security of belongings.
● Providing information on other community services to assist the individual or family resolve
their homelessness.
● Data collection.
● Completion of incident reports as per policy.
● Understanding that many volunteers come from local churches and can be encouraged to offer
prayer to those who come through the doors